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Frequently Asked Questions
Northex?
Northex is a Ghanaian based digital platform that partners with licensed business managers to give you a safe products - E-commerce store dealing in B2B, B2C & C2C transactions online.
How do i get my products?
It's simple!
- Download and install Northex app from Google Play store, Apple store or use the website
- Complete your KYC with a valid username, email, Phone number and verify your email with the OTP sent to your mail
- Set up your delivery point for vendors to get access to your address
- Your order is sent to your delivery point.
It's that simple!
Do I get refunded after a successful purchase?
Successful purcahse are given a limited window of 24hr after purchase. Your order is automatically processed to give you a safe start so there's limited period of return at the moment.
Membership Plan?
Yes! Northex has a plan for consistent clients. We give exclusive offers and top-notch solutions to all clients on the plan. Reach Us @ northex.commerce@gmail.com
Affiliate Program
Our Affiliate Program system allow non-clients to also earn without owning a physical business.
Anyone is allowed to join the program however, there are period the portal will be closed for safety purposes. Join our
newsletter for updates.
northex.commerce@gmail.com
Customer Support Service
Our customer service is 24/7hrs active - report any issue as quickily as possible.
Provide the details below for fast and easy tracking
- Full Name
- Active Contact
- Email Address
- NIA Card (Ghana Card)
- Picture of You
- Your Signature
Contact Us for support - Email Us!
Northex